How this official column is organised
This directory separates online transactions from downloadable checklists/forms/manuals. The stated time estimates are form-completion times, not approval times. Applications may need Singpass or authorised business access.
Choose one action
The entries below link to separate bilingual pages for each original subject, application, form or service. Shared entries reuse one page across columns; an official link opens ICA’s original for the final transaction.
Examples of completion times
These are estimates for filling in the e-service, not processing guarantees.
| Service | Estimated completion |
|---|---|
| Passport | 5–10 minutes |
| IC registration/replacement | 15–20 minutes |
| Individual SGAC | 5–7 minutes |
| Visa | 15–20 minutes |
| PR/citizenship | 90 minutes |
| LTVP | 20 minutes |
| IHL Student’s Pass | 15–20 minutes |
| Other-school Student’s Pass | 20–25 minutes |
Official ICA source
Written independently from ICA’s English original. The linked source supplies the complete document and subsequent updates.

