Who receives an e-Pass?
Foreign visitors receive an electronic Visit Pass after arrival clearance instead of a passport ink stamp. PRs and long-term pass holders do not receive it on arrival. It records the D/E number, granted stay duration and last permitted day.
Retrieve the current trip’s record
Use the email declared in SGAC or ICA’s e-Pass Enquiry Portal with the D/E number or passport details. Find D/E in the current SGAC acknowledgement email, web PDF download or MyICA Submitted Declarations. If several submissions exist, select the one for this trip.
Stay limit and assistance
Check the e-Pass last day, not the visa expiry. The official stay-validity tool uses the relevant arrival date and granted days; extension uses a separate e-Service and is subject to approval. If retrieval fails, send ICA an enquiry, with an error screenshot where available.
Official ICA source
Written independently from ICA’s English original. The linked source supplies the complete document and subsequent updates.