Search the correct reporting return
Open More > AEOI > View CRS / FATCA Return Status in myTax Portal. Tax agents select client ID type and enter its tax reference before Next. Choose CRS or FATCA, the Reporting Year and a search type: acknowledgement number, Message Ref ID or submission date. For identifiers enter the relevant keyword; for dates enter From/To. The guide says searches can reach five years before the relevant reporting years.
Four statuses and error records
Pending means received but awaiting processing; Accepted means processed and accepted. Accepted with error means processed/accepted with errors; Rejected means processed but rejected. Error details are available under Notices/Letters. The 16 October 2024 edition also adds View Error Listings to download CSV details for accepted-with-error or rejected returns. Acceptance with error should not be reported simply as a clean accepted return.
Download every error-list file
Each CSV is capped at 500 records, so multiple files appear when errors/rejections exceed that number. Select Download for each required file. A popup handles the download; close it after each download to successfully retrieve additional files. The limit belongs to an individual error file, not the total number of report records.
Official source
This article independently explains the substantive contents of the official PDF, including the relevant conditions, procedures and annexes. The linked document remains the authoritative source for its original wording, and later changes should be checked separately.
Read the official PDF ↗