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Taxes · IRAS

Best Practices When Writing to IRAS

A clearly identified tax matter helps IRAS route and answer a company’s correspondence.

Source checked · 11 October 2026

Key requirements

Use myTax Mail where possible because it is a secure channel. Identify the company name and tax reference number, and include a contact person with telephone or email details. State the matter and YA precisely, such as an assessment objection, revised computation or reply to a query. Where known, include the responsible division and officer. A reply supplying evidence should quote the reference on IRAS’s letter so that attachments can be matched to the correct enquiry. Organise supporting information around the issue rather than sending an unexplained bundle of documents.

Official source

A concise, independent Apex Gateway guide based on the official English source, not a reproduction of the complete document. Consult the original for full conditions, exceptions and subsequent updates.

Read the official source ↗
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