Payment support is separate from insurance benefits
The scheme provides monthly cash support when the insured cannot perform at least three Activities of Daily Living, subject to the scheme’s requirements. For benefit and coverage details, the page directs readers to CPF Board. Premium subsidies, family MediSave support and Additional Premium Support may assist those unable to pay. IRAS states that inability to pay does not remove coverage, while the premium debt and assistance process remain distinct matters.
Late fees and recovery notices
IRAS and CPF Board are appointed to recover outstanding premiums. The page lists a 5% initial penalty after the Demand Note due date, another 12% when premiums remain outstanding one year later, and 4% annual compounding interest for persistent delay. Recovery can involve appointed agents such as banks, specified government-payment offsets, travel restrictions and legal action. Read the specific notice before paying or requesting assistance, and direct insurance-benefit questions to CPF Board rather than assuming IRAS decides the coverage claim.
Official source
A concise, independent Apex Gateway guide based on the official English source, not a reproduction of the complete document. Consult the original for full conditions, exceptions and subsequent updates.
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