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Digital Services · PDF

Activating a Corppass User Account: Local and Foreign Identity Routes

The April 2021 Corppass deck distinguishes NRIC/FIN Singpass verification from foreign-ID email OTP and subsequent foreign-user Singpass activation.

Source checked · 11 October 2026

Audience and reference routes

The deck is for Sub-Admins, Enquiry Users and Users activating an account already created. Under Services choose Activate Corppass Account, then Reference ID from the creation email or Entity Registration No. The latter selects UEN or Foreign Entity and enters the entity number plus personal NRIC/FIN or Foreign ID. Enter the displayed verification code and Next. Reference ID and entity number are alternative entry routes, not two credentials always needed together.

NRIC/FIN confirmation

For local NRIC/FIN users Next redirects to Singpass to verify identity. Successful verification displays the account-activated confirmation. This is activation rather than a new administrator registration or grant of every digital-service permission.

Foreign-ID email and later Singpass step

Foreign-ID users enter the OTP sent to their registered email and Next, then receive activation confirmation. The screenshot offers Resend email OTP if no email arrives within one minute. Separately they receive a Singpass email to activate their Singpass Foreign user Account with a one-time password and follow that email’s steps. Preserve these two activation stages. The deck is updated April 2021, so its screen sequence belongs to that edition.

Official source

This article independently explains the substantive contents of the official PDF, including the relevant conditions, procedures and annexes. The linked document remains the authoritative source for its original wording, and later changes should be checked separately.

Read the official PDF ↗
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