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Digital Services · PDF

Notice Preferences External Guide: Email Recipients and Saved Confirmation

Notice preferences are controlled by Approvers, with four-email limits per tax type, a seven-day effective period and a same-day saved acknowledgement.

Source checked · 11 October 2026 · Document date: 1 Jun 2021 Historical document

Business and agent entry points

Business Tax login shows authorised tax-type preferences; use View Details or Account > Profile > Update Notice Preferences. A tax agent uses Tax Agent Login > Business Client, opens the same profile service, selects client ID type such as UEN-LOCAL CO/GSTN, enters the tax reference and Next. A Corppass Approver may update; a Preparer may view only.

Email alerts versus paper notices

Per authorised tax type, choose Email or paper at the registered address. Email allows up to four addresses, each at most fifty characters, and alerts when digital notices become viewable in Notices/Letters. Paper choice sends to registered address without email alerts. The 1 June 2021 guide says changes take effect within seven days; an email alert is not described as the full notice itself.

Apply addresses to all types and save evidence

An Approver authorised for every relevant tax type can use Add this email address to all tax types and Add to populate all available types. Select Save Preference to save, including when editing individually. The acknowledgement is saved the same day in Notices/Letters as Acknowledgement of Notification Preference; use Save As PDF/Print or retrieve it later. Its appearance is distinct from the seven-day effective period.

Official source

This article independently explains the substantive contents of the official PDF, including the relevant conditions, procedures and annexes. The linked document remains the authoritative source for its original wording, and later changes should be checked separately.

Read the official PDF ↗
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