Authorisation, access and navigation
The corporate client must authorise the tax-agent firm for corporate-tax filing/applications, and the firm must authorise its staff to access the client. Company staff can access their own dashboard with the corresponding authorisation. In this edition, the suite is for corporate tax only. After Singpass login, choose the agent suite or company dashboard from corporate tax. Help icons provide item-specific guidance when hovered.
Client scope and the 100-client display threshold
Agents have overview, ECI, income-return and mail tabs plus access to individual company dashboards; company employees see the company dashboard only. There is no total authorised-client cap. However, a selected client-service group restricts the session to that group. More than 100 clients prevents automatic display of the full list at login; search individual clients or export the complete list instead. The same threshold applies within a selected group.
Client overview and income-tax returns
Overview lists name, tax reference, financial year-end, last completed assessment year and outstanding returns, prioritising the earliest outstanding year and showing up to four prior years. The return tab covers the current and four prior years, with separate statuses for return, financial statements and tax computation. Outstanding returns are prioritised by earliest year; received returns by latest filed year. A Form C can remain outstanding when required financial statements or computation were not filed. Column headers change sorting and client buttons open the dashboard.
ECI tasks do not declare a waiver
The ECI tab covers the current and one future assessment year, including company identifiers, financial year-end and due date. It summarises ready-to-file, received and internally assessed waiver-qualifying tasks. Ready and waiver tasks are ordered by earliest due date; received records by latest submission. Moving a client to the waiver section is only task management: it is not a waiver application, declaration or notification to IRAS.
Mail history and authorisation effective date
The mail tab shows IRAS correspondence and myTax Mail from the last twelve months, grouped by month with the newest first. Older items are reached through the links to the relevant correspondence or mail service. Notice access starts from the firm’s client-authorisation date, not necessarily the individual staff member’s later authorisation date. Thus a firm authorised in April 2020 can give staff authorised in January 2021 access to notices from April 2020, within the service’s available history.
Company dashboard and exports
The company dashboard includes registered address, identifiers, financial year-end, last completed year, corporate-tax GIRO, filing/assessment statuses, latest assessment date and officer in charge. Its status view covers up to four prior years; select the latest-assessment date to open the notice. Agent overview/ECI/return information can be exported to Excel, but mail and company-dashboard tabs cannot. Refresh or switch tabs and return to re-enable an export button after use.
Profile corrections and historical scope
The FAQ directs ACRA-registered companies to lodge financial-year-end or registered-address changes with ACRA; IRAS then updates from the lodged data rather than requiring a separate direct change. Technical questions go to the portal’s technical FAQ. This document was updated on 25 August 2021, so its display windows and interface names describe that edition.
Official source
This article independently explains the substantive contents of the official PDF, including the relevant conditions, procedures and annexes. The linked document remains the authoritative source for its original wording, and later changes should be checked separately.
Read the official PDF ↗