Open notices for the right taxpayer
Log in to myTax Portal and select Notices/ Letters > Corporate Tax. Enter Client Tax Ref No. and choose Next to open the client’s documents. Select a category filter such as Notices, or All to display the available categories together. Click a document row to open the notice or acknowledgement.
Unread markers and authorised years
The number at the top left of each document category counts unread documents. A blue line at the left of a document marks it as unread. The displayed documents concern Years of Assessment that the user is authorised to view; the guide does not promise access to every historical year. A category count is a reading indicator rather than a statement of tax payable.
Residence certificates use a different year convention
From 31 July 2019, the Year of Assessment displayed for a Certificate of Residence corresponds to the preceding calendar year covered by the certificate. For example, YA 2020 identifies a certificate for calendar year 2019. Before that change, the displayed YA referred to the YA for which the certificate was applied. Keep the certificate’s actual calendar year distinct from the list label when checking treaty documents.
Edition and assistance
This company/tax-agent guide is dated 6 May 2022. It provides myTax Mail and 1800 356 8622 for enquiries. Its purpose is retrieving and reading documents; it does not explain every notice type, appeal deadline or how to change a certificate.
Official source
This article independently explains the substantive contents of the official PDF, including the relevant conditions, procedures and annexes. The linked document remains the authoritative source for its original wording, and later changes should be checked separately.
Read the official PDF ↗
