Start the dormant return
In the 12 April 2023 guide, company staff log in to myTax Portal and select Corporate Tax > File Form C-S/C, then E-File in the filing summary. New means the return is incomplete; Pending Approval means it has reached an approver but not IRAS. The portal retains a pending-approval return for 14 days. At form-type selection choose the dormant-company form. This operating guide does not itself establish that every inactive company qualifies for it.
Currency, contact information and assessment fields
Only the Company Approver sees the functional-currency/contact screen: verify or update it, Save and confirm Yes, or choose No Change. Save/print the successful update acknowledgement and proceed to filing. The illustrated main form identifies YA and basis period, asks whether the company carried on business and received income, and whether it held investments such as shares, properties or fixed deposits. It displays nil chargeable income and unutilised losses/donations brought forward, distinguishing IRAS records and company declarations under normal/concessionary rates. Answer against actual records rather than copying the screenshot example.
Review and route to the correct recipient
Select Confirmation Page after completing required fields. A retrieved pending return is prefilled from the preparer’s entries; Cancel Filing returns to form selection. Review all data and save/print the confirmation if needed, then tick the declaration and enter filer/contact-person details, including designations and telephone. Amend returns for correction. An Approver chooses Submit to IRAS; a Preparer chooses Submit to Approver. Confirm the pop-up with Yes. A preparer’s submission remains pending for up to 14 days.
Distinguish an acknowledgement from completed filing
Both routes produce an acknowledgement, but only successful IRAS submission has an acknowledgement number. An acknowledgement without that number at preparer stage is not evidence the return has reached IRAS. Print/save the final acknowledgement. The source gives 1800 356 8622 and myTax Mail for guide enquiries and records its information as correct at 12 April 2023.
Official source
This article independently explains the substantive contents of the official PDF, including the relevant conditions, procedures and annexes. The linked document remains the authoritative source for its original wording, and later changes should be checked separately.
Read the official PDF ↗