Grounds and deadline
Review the emailed rejection letter and appeal only with new information that addresses its issues. Submit within three months of the rejection-email date; otherwise make a new application. Only the applicant or authorised EA can enquire or appeal.
Form, authority and outcome
Use the linked online form. An EA must attach the applicant’s signed authorisation for the appeal. MOM does not discuss appeals in person given volume. Processing takes at least eight weeks and can be longer; outcome goes to the email in the original application.
Official source
Written independently from official MOM source material.