Submitting and monitoring
The candidate prepares required evidence and applies online, paying S$105 by Visa, Mastercard or Amex. Most cases take six weeks; check status after two weeks. Extra evidence can extend the period, and MOM requests should be answered directly by email. Outcome and IPA are emailed to the notification address in the form. The application page recommends family applications after the main pass is issued; concurrent family applications risk lost fees on rejection.
Prepare for arrival
After approval, print the IPA and comply with current travel requirements. Show the IPA to the immigration officer on arrival and complete any required medical examination. The IPA is a pre-approved single-entry visa and normally gives six months to enter Singapore and issue the pass.
Issuing within six months
Issuance is immediate and requires presence in Singapore. A Singpass holder or EA uses EP eService, paying S$225 through GIRO or the listed cards, plus S$30 visa fee where relevant. A candidate without Singpass books EPSC and pays with Visa, Mastercard, Amex, NETS or CashCard. Enable overseas use for a foreign-issued card.
Issuance details
Supply passport, local contacts, current STVP or other immigration pass, compliant residential address, local residential or office delivery address and up to three recipients with mobile and identity numbers. MOM may require the arrival passport page and completed medical declaration in PDF.
Notification letter and start of work
After issuance, the notification letter allows work and travel in and out of Singapore while awaiting the card. It is valid for one month and states whether fingerprints and a photograph are required. Request an extension of the notification letter if more time is needed for registration. Approval of the application and issuance of the pass are separate stages.
Fingerprints, photograph and digital pass
If instructed, complete registration at EPSC within two weeks after issuance, by appointment. Bring the original passport, appointment letter, notification letter and phone with a local number and Singpass/SGWorkPass apps. Registration captures fingerprints and photo and sets up Singpass access. On registration day log into SGWorkPass to view the digital pass, status and employment information; set it up even where no registration visit is needed.
Card delivery
Delivery is normally within five working days after registration or document verification, including where fingerprints/photo are unnecessary. The candidate identifies themself with a passport or digital pass; an authorised recipient uses NRIC, FIN or passport. If the card is late, check that correct documents were uploaded and use the available delivery-status service.
After two failed deliveries
After two unsuccessful deliveries, the candidate or authorised person can collect at EPSC three working days after the second attempt, without an appointment. The candidate brings the original passport or digital pass and notification letter. An authorised collector brings authorisation from the holder, their NRIC or passport, the candidate’s original passport and notification letter.
Official source
Written independently from official MOM source material.