Purpose and preparation
Use only for an already rejected application. The original sponsor normally submits, or the main applicant where no sponsor applies; use the original email for the non-Singpass route.
Choose the correct operation
Prepare new supporting facts and accepted translations. Pending cases await outcomes; no previous application means a new application, not an appeal.
Official ICA source
Written independently from ICA’s English original. The linked source supplies the complete document and subsequent updates.