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MOM · DOCUMENTS & GUIDES

Waste Management PWM Job Roles: Collection and Materials Recovery

Classification and declarations

Classify workers by actual duties and job responsibility in collection or materials recovery, and declare the corresponding role accurately through OED. Crew work, driving, specialist vehicles, sorting, machine operation and supervision have different wage/training requirements. A job title alone does not justify paying a lower rung.

Coverage and responsibilities

Citizen and PR waste-collection and materials-recovery workers at licensed general/public waste collectors and general waste disposal facilities are covered. NEA requires PWM compliance through licensing. Classification follows duties and the linked self-assessment tool, not title alone.

Roles in both subsectors
RoleResponsibilities
Collection captainHelps manage services, stock, equipment and maintenance, mentors drivers, handles incidents and collections when needed, and can drive more than one truck type.
Senior driverCollects with little/no supervision, operates equipment, handles incidents and leads or mentors drivers.
DriverCollects as directed, operates equipment and handles incidents; typically needs Class 4 or above for rear-end loaders or hooklifts. Crew or team leads can drive if licence and training requirements are met.
Collection supervisorHelps manage collection services, inventory, maintenance, teams and incidents.
Collection team leadCollects when needed, mentors crew and delivers on-job training.
Senior crew / crewSenior staff collect with little supervision; crew act as directed. Both handle tools and incidents.
Plant supervisorHelps manage materials recovery, inventory, equipment, maintenance, teams and incidents.
Recovery team leadUndertakes recovery where needed, mentors and trains sorters, and handles machinery and incidents.
Machine operatorUses heavy machinery, including forklifts.
Senior sorter / sorterSenior staff recover material with little supervision and guide new sorters; sorters act as directed. Both operate tools and handle incidents.

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