Select the transaction-specific service
MOM lists different services for submission, account administration and information checks. The estimated minutes describe time to complete the service, not approval time. Follow the current transaction page for eligibility and submission requirements.
Online service directory
The complete services listed on the official page are summarised below.
| Service | Purpose | Estimated completion |
|---|---|---|
| Helper and confinement-nanny transactions | Apply, issue, renew, extend, cancel or reinstate; existing sponsors may transact for MDW employers. | 1–10 minutes |
| WP Online for MDW employers | Check card delivery and request replacement. | 10–20 minutes |
| WP Online for businesses/agencies | Business permit transactions; new applications use myMOM Portal Work Permit eService. | 10–20 minutes |
| Status checking | Check pass/application status without login; WP holders can view salary details. | 1–5 minutes |
| EOP exemption | Request exemption from employer orientation. | Not specified |
| Appointments | MOMSC/EPSC appointment management. | 10–20 minutes |
| Levy bills | View and pay levy. | 1–5 minutes |
| Work Permit enquiries | Questions from individuals or organisations. | 10–20 minutes |
Supporting forms
The listed forms cover Joint Income Scheme applications for lower-income employers, Sponsorship Scheme applications for seniors living alone without income, GIRO for monthly MDW levy, and a full medical examination for permit issuance completed by a Singapore-registered doctor. The schemes have their own eligibility rules and are not substitutes for a permit application.
Official source
Written independently from official MOM source material.