Choose by the task you need to complete
MOM’s S Pass services directory covers employer and agent transactions, information checks and requests. The stated times are estimates for completing the online service, not processing or approval deadlines. Some transactions require authorised accounts; the status-check service explicitly needs no login.
Complete service directory
Use the service that corresponds to the task, rather than submitting an unrelated general enquiry. The official list is summarised below.
| Service purpose | Scope and estimated completion time |
|---|---|
| Applications and pass transactions | EP eService: apply for EP, S Pass, DP, LTVP or LOC; issue, renew or cancel passes other than Work Permits. 10–20 minutes. |
| Status check | Application status or pass validity without login; Work Permit holders can also check salary information. 1–5 minutes. |
| First employer declaration | Declare business activity before a first Work Permit or S Pass application. |
| Quota calculator | Estimate permitted Work Permit and S Pass hiring numbers. 5–10 minutes. |
| Appointments | Book or manage MOMSC/EPSC appointments. 10–20 minutes. |
| Self-Assessment Tool | Obtain an initial EP/S Pass eligibility indication. 10–20 minutes. |
| Pass enquiries | Submit questions about EP, S Pass and other passes. 10–20 minutes. |
| Overstaying fine refund appeal | Business employers or agents seek a fine refund. 5 minutes. |
| Levy bills and payment | Check and pay foreign worker levy. 1–5 minutes. |
| Notification and registration extensions | Extend notification validity or registration time, or change WP/S Pass collection date. 3 minutes. |
| Marine sponsorship | Link or delink a resident contractor under MSS. 5 minutes. |
| myMOM Portal | One login for employer workforce information, services and transactions. 10–20 minutes. |
| Restructuring transfer approval | Request approval for worker transfers caused by restructuring. 10 minutes. |
| Additional issuance or departure time | Seek more time to issue/renew a pass or send a holder home. 5 minutes. |
| Business activity changes | Request an additional or revised business activity. 10 minutes. |
| Post-approval application amendments | Amend approved EP (including sponsorship), S Pass or TEP details. 5 minutes. |
| Occupation amendments | Amend EP or S Pass occupation. 5 minutes. |
| SGWorkPass | Set up/use a digital work pass. 2 minutes. |
| Quota-related requests | Submit an employer or representative quota request. 10 minutes. |
| Requested application/appeal documents | Supply evidence requested for EP/sponsorship, S Pass, TEP, DP or LTVP. 5 minutes. |
| Foreign Worker Tenant Enquiry Service | Employers check migrant-worker numbers in HDB/private homes; owners remove departed tenants. 10–15 minutes. |
| Salary updates | Update EP or S Pass salary. 10 minutes. |
| EP eService/WP Online account administration | Business employers replace an inactive administrator or add one after an earlier request was rejected; employment agencies register/reinstate accounts or replace an inactive administrator. 10 minutes. |
Official source
Written independently from official MOM source material.