Which Passes Does This Form Cover?
This MOM form covers rejected ONE Pass, EntrePass, Personalised Employment Pass (PEP) and Work Holiday Pass (WHP) applications. Related DP and LTVP applications are covered when tied to EntrePass, PEP or ONE Pass. Check the rejection notice and principal pass; the form does not cover every family or work pass.
Employment Agents: Signed Authorisation
An authorised employment agent must attach a letter signed by the pass applicant authorising the agent to appeal on their behalf. Ensure the letter identifies the actual applicant and agent, rather than supplying only a general company introduction.
EntrePass Supporting Documents
Official examples include a business plan, financial statements or projections, secured contracts, and testimonials or certificates not supplied initially. MOM and Enterprise Singapore assess EntrePass appeals. Organise evidence around the rejection issues, label financial assumptions and distinguish signed contracts from proposed collaborations.
Before Submission: Reconcile the Evidence
Keep the original application and rejection notice, then organise additional explanations and evidence. Check consistency of identity, company, pass type and contact details. Structure explanations around the issue, additional facts and supporting document. These are preparation suggestions; follow the live official form for fields, upload formats and submission requirements.
Processing Times by Pass
The form states at least four weeks for ONE Pass or WHP appeals, and at least eight weeks for PEP, EntrePass and related passes. These are minimum processing periods, not guaranteed completion dates. Allow for assessment and any further document requests.
Where Is the Outcome Sent?
MOM sends the outcome to the email address supplied in the original application form. Confirm access to that inbox and assign responsibility for monitoring notices. A separate enquiry or everyday email address does not automatically replace the original notification address.
Appeals and Withdrawals Are Separate
For withdrawal requests, the form directs users to www.mom.gov.sg/contact. An appeal requests reconsideration of rejection; withdrawal is a separate request and should use the appropriate contact channel.
Checklist Before Opening the Official Form
Confirm the pass is covered; prepare signed authorisation for agent submission and supporting evidence for EntrePass; check the original inbox; retain submission confirmation and document copies. The form estimates five minutes to complete, excluding evidence preparation. This article explains the process and does not replace MOM assessment or an official outcome.
Official Eligibility and Requirements
Related Work Pass Articles
Published by: Hengxin Group Corporate Services