First distinguish EP applications
For EP applications, follow the separate EP verification-proof requirements. This FAQ’s general route applies when MOM requests proof of an employment record or educational qualification for other applications. Employment verification must confirm that the employment record is genuine. Educational verification must establish both the actual award to the candidate and recognition of the qualification by the local government authority.
Accepted providers and timing
Notarised educational certificates and school letters are not verification proof. MOM accepts reports only from the listed screening companies. Consult the provider directly for country coverage, price and processing time; most checks finish within 14 working days. If an outcome is overdue, follow up with the screening company directly.
| Provider | Geographic coverage |
|---|---|
| Avvanz International Background Checks | Most countries/regions; confirm with provider |
| Cisive | Most countries/regions; confirm with provider |
| Dataflow | Most countries/regions; confirm with provider |
| eeCheck | Most countries/regions; confirm with provider |
| First Advantage | Most countries/regions; confirm with provider |
| Global Gateway Advisors Pte Ltd | Most countries/regions; confirm with provider |
| Hello Verify AI Pte Ltd | Most countries/regions; confirm with provider |
| HireRight | Most countries/regions; confirm with provider |
| Mintz Group (Mintz Consultancy Singapore Pte Ltd) | Most countries/regions; confirm with provider |
| Risk Management Intelligence (RMI) | Most countries/regions; confirm with provider |
| Sterling | Most countries/regions; confirm with provider |
| Venovox Pte Ltd | Most countries/regions; confirm with provider |
| Veremark | Most countries/regions; confirm with provider |
| Vero Screening | Most countries/regions; confirm with provider |
| Verity Intelligence | Australia, Malaysia, United Kingdom, United States |
Official source
Written independently from official MOM source material.