Prepare the correct submission file
Have the organisation’s UEN or entity ID and authorised Singpass access ready. The directory specifies an .xlsx file for the Import Excel function, with a limit of 500 records per submission. Download the current file-format instructions and user guide linked by IRAS, then validate the recipients and income amounts against the organisation’s payment records. Do not substitute a payroll-income submission for commission reporting simply because both involve income paid to individuals.
Submit and verify the outcome
The page estimates 15 minutes to prepare and send 20 records, with processing within five working days. The actual time depends on the file and any errors. After transmission, retain the acknowledgement and check whether the file was accepted; an unsuccessful or rejected upload needs correction. The related e-submission pages explain record preparation, submission and amendments in greater detail.
Official source
A concise, independent Apex Gateway guide based on the official English source, not a reproduction of the complete document. Consult the original for full conditions, exceptions and subsequent updates.
Read the official source ↗