Access and permitted uses
Use an employer-authorised Corppass identity to enter myTax Portal through business tax or the tax-agent business-client route. Open the employers’ tax-clearance records service. A tax agent must select the client by entering the client’s tax reference. The service supports checking filing and processing status, editing drafts, submitting records and amending details from earlier filings.
Search criteria and record windows
Search by employee identification number, filing status or both. The status filter offers draft, pending approval, submitted and all-record options. The guide describes draft retrieval within 21 days of saving and submitted-record retrieval within 60 days of submission. If no entry matches, the portal displays a no-record result; that search result alone does not establish that no tax-clearance filing ever existed.
How results are organised
Results are ordered by draft, pending approval, in progress, processed and withdrawn status. Drafts are saved work; pending records await approval; in-progress records are being reviewed; processed records have been finalised; withdrawn records were previously filed and then withdrawn. Within a status, the latest update appears first. The results may also include records originally submitted on paper or through another filing channel.
Preparer and approver actions
A preparer can edit or forward a draft for approval, delete a draft, view the consolidated statement or amend an earlier filing. An approver additionally reviews a pending record for submission and can delete a draft or pending-approval entry. Choose the action appropriate to the role and record status. For a processed IR21 record, the guide says the directive can be viewed online within three working days of processing.
Correcting dates and making a subsequent filing
A draft’s employment commencement or cessation date cannot be edited in this service. To change those dates, delete the draft and create a new IR21 filing. For other revisions, or additional income paid after the cessation year, retrieve the earlier record and start an amendment; the filing service can also be launched directly. A previous electronic filing pre-populates the tax reference and employment period, whereas a paper filing pre-populates only the tax reference. Check those details before proceeding.
Document version
This 12-page guide was published on 22 April 2025. It explains record management rather than every circumstance in which tax clearance is required. The cover contains an unrelated legacy PIC heading, but the substantive pages and service instructions concern IR21 records.
Official source
This article independently explains the substantive contents of the official PDF, including the relevant conditions, procedures and annexes. The linked document remains the authoritative source for its original wording, and later changes should be checked separately.
Read the official PDF ↗