Who Should Use This Form?
Employers of migrant domestic workers (MDWs) can use this MOM form to appeal for an overstaying fine refund. The form still uses FDW in its title and instructions, and the link retains fdw. Submit one form per domestic worker. This concerns a fine refund, not an extension of stay or permission to work.
Agents Need Written Employer Authorisation
Employment agents must obtain written employer authorisation before submitting. As preparation, confirm that authorisation concerns the named worker and refund appeal and retain the record. Follow the official form for actual upload and entry requirements.
Upload a Letter Explaining the Situation
The form requires an appeal letter explaining the situation. A clear chronology can describe the overstay, reasons for requesting a refund and what each document supports. Reconcile dates and worker details. The public instructions do not specify a letter language or guarantee approval for any circumstance.
Financial Difficulties: Current Financial Evidence
For financial difficulties, listed supporting evidence includes income statements or other documents showing the current financial situation. Make sure records support the circumstances described in the appeal letter rather than relying on an unsupported general statement.
Medical Emergency: Condition and Treatment Dates
For a medical emergency, listed evidence includes medical certificates, hospital discharge summaries or a doctor’s letter describing the condition and treatment period during the overstay. Reconcile consultation, admission or treatment dates with the relevant period.
Bereavement: Death and Relationship Evidence
For the passing of a family member, the listed documents are the death certificate and proof of relationship, such as a birth certificate or family registration records. Link event dates to the explanation and distinguish evidence of death from evidence of relationship.
Singpass Login and Email Outcome
This form uses Singpass login and states that the login ID is included with the submission. It differs from the business-employer form’s corporate login. The outcome is emailed within four weeks. The five-minute estimate excludes collecting authorisation and evidence; retain confirmation and monitor email.
Other Work Pass Holders Use the Business Channel
Business employers or agents appealing for other work pass holders should use https://go.gov.sg/refund-os. Use the domestic-worker channel for this article’s purpose and the business channel for other holders. Confirm employer type, individual, letter and evidence before submission; MOM’s outcome determines approval.
Official Eligibility and Requirements
Related Work Pass Articles
Published by: Hengxin Group Corporate Services