Who Can Use This Form?
Employers or employment agents acting for services sector companies can use this channel. Its three stated purposes are submitting additional Work Permit appeal documents requested by MOM, appealing a revoked Work Permit or In-Principle Approval (IPA), and requesting permission to proceed with a Work Permit application. Confirm the sector and notice type first.
Rejected Applications Use a Different Channel
Since 24 March 2025, this form no longer accepts appeals for rejected Work Permit applications. Use WP eService at https://go.gov.sg/wp-eservice instead. Rejection and revocation are different situations. For additional documents, follow the channel and instructions specified by MOM.
Prepare the Passport and English Company Letter
Prepare a clear passport copy showing personal particulars, passport number and pages recording changes, if any. The company appeal letter must be written in English, signed by authorised personnel and state their designation. As a preparation suggestion, identify the application or notice, requested action and supporting evidence, keeping company and worker records consistent.
Legal Stay and Evidence Addressing the Issue
Where applicable, include proof of legal stay, such as a Student’s Pass, Long-Term Visit Pass or Short-Term Visit Pass. Official examples of supporting evidence include a levy payment receipt where levy is outstanding, or a medical report certifying fitness for the role where the worker was deemed medically unfit. Explain how each document supports the request.
Upload Rules: One File and a ZIP Limit of 7 MB
Each submission permits one uploaded file. For multiple documents, place them in one ZIP archive no larger than 7 MB. Before submitting, check that files open correctly and passport and signature pages remain readable. Use clear filenames and avoid compression that makes important text illegible.
Corporate Login Is Required
The form requires corporate entity login through Singpass (Corporate). It states that Singpass and Corppass login IDs are included with the submission. An authorised person should use the official page and follow its live fields after login. This article does not collect credentials or identity documents.
When Will the Outcome Arrive?
The form states that the request outcome is emailed within 14 working days. Its five-minute completion estimate excludes preparing the letter, evidence and ZIP file. Keep confirmation and document copies and assign someone to monitor email. Submission itself does not restore a pass or grant permission.
Final Submission Checklist
Confirm the services sector and the request type; prepare the passport, signed English letter and applicable evidence; combine multiple documents into a ZIP up to 7 MB; and confirm authorised access to corporate login. Use WP eService for ordinary rejection appeals and the revocation form for covered requests.
Official Eligibility and Requirements
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Published by: Hengxin Group Corporate Services