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MOM · DOCUMENTS & GUIDES

Crisis Response Team Template: Roles and Contact Fields

Team structure

The Word template provides a crisis leader and alternate plus functional teams. Record each lead and member’s name, designation, contact number and alternative contact. Assign real decision-making authority and substitutes before a disruption.

Functions in the template
FunctionResponsibility
Leader and alternateCoordinate management, activate and oversee the response
Crisis communicationInternal updates, media and stakeholder messages
Human resourcesPayroll, staffing, unions and employee welfare
Workplace safety and healthRisk assessment, evacuation and incident reporting
Facilities and operationsAlternative premises, suppliers, equipment and backups

Completing and maintaining the form

Discuss interfaces between teams, activation triggers and reporting to management. Keep personal contact details in a restricted internal copy, review after personnel changes and rehearse the team’s communication. The public article explains the blank form; it should never publish completed employee contact records.

Official originals and language editions

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