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MOM · DOCUMENTS & GUIDES

Food Services PWM Job Roles: Classification and Responsibilities (2026)

Classify by actual duties and declare in OED

Employers declare the appropriate PWM role through the Occupational Employment Dataset. If duties are mixed, classify as food services where more than 50% of working time is on those functions. Workers can use the Progressive Wage Portal with Singpass to check the declared role and pay. Category A/B determines which wage ladder applies; a cook’s title alone does not establish the category.

Duties across the career ladder

The March 2026 descriptions cover operational, kitchen and service pathways. Higher roles carry responsibility for coordination, training, quality and people rather than merely greater tenure. Digital ordering or payment systems do not remove the underlying food-service function.

Roles and duties
RoleMain responsibilities
Food/drink stall assistantSimple preparation, serving, packing, orders and payment
Quick-service counter attendantOrders, payment, service, dispensing and stock
Kitchen assistantIngredients, basic preparation, utensils and hygiene under supervision
CookCook dishes, manage timing and food quality, monitor ingredients
Senior cookGuide cooks, solve preparation issues and support kitchen supervision
WaiterGreet, take orders, serve, clear and manage customer needs
Waiter supervisorAllocate service work, supervise staff and resolve service problems
ManagerManage operations, people, service standards and business performance

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