Mandatory minimum versus suggested skills
Every resident OPW employee must complete either one WSQ course (there is no restriction on which WSQ course) or one employer-organised in-house programme. The TSC list is guidance and does not narrow that statutory choice.
In-house training needs clearly documented objectives, modality (classroom, on-the-job or blended), tasks/content and duration. Keep records identifying workers who completed it and be ready to provide supporting documents. The suggested TSC list introduces no additional compliance requirement.
Skills covered
The suggested list includes administrative customer orientation, communication, digital fluency, decision-making, problem-solving, data analytics, visualisation and prompt design. Driving suggestions span logistics, bus operations, safety, service, maintenance and electric/hybrid vehicles. They are references rather than prescribed modules.
Complete suggested skill families and codes
The first eight entries relate to administrators; the remaining entries relate to drivers. TSC proficiency runs from 1 to 6, while Critical Core Skills use Basic, Intermediate and Advanced. Codes are identifiers to find relevant courses, not a requirement to complete every listed course.
| Skill | Codes |
|---|---|
| Customer orientation | CCS-CUO-B001-1; CCS-CUO-I001-1; CCS-CUO-A001-1 |
| Communication | CCS-CMC-B002-1; CCS-CMC-I002-1 |
| Digital fluency | CCS-DGF-B001-1; CCS-DGF-I001-1 |
| Decision making | CCS-DCM-B002-1; CCS-DCM-I002-1; CCS-DCM-A002-1 |
| Problem solving | CCS-PRS-B002-1; CCS-PRS-I002-1 |
| Data analytics | ICT-BIN-2104-1.1 |
| Data visualisation | ICT-DIT-3006-1.1 |
| Prompt design | ICT-BAS-0053-1.1 |
| Cold chain | LOG-FFO-1004-1.1 |
| Time-sensitive cargo | LOG-FFO-1005-1.1 |
| Transport equipment | LOG-TRM-1004-1.1; LOG-TRM-2004-1.1 |
| Bus systems | PTP-BOP-2002-1.1 |
| Bus fares | PTP-BOP-2003-1.1 |
| Bus garaging | PTP-BOP-2004-1.1; PTP-BOP-3004-1.1; PTP-BOP-4004-1.1 |
| Bus operation | PTP-BOP-2008-1.1 |
| Bus route training | PTP-BOP-3007-1.1 |
| Bus regulatory compliance | PTP-CGP-1004-1.1; PTP-CGP-2004-1.1; PTP-CGP-3004-1.1; PTP-CGP-4004-1.1 |
| Crisis management | PTP-BIN-2066-1.1-1 |
| Condition-based asset monitoring | PTP-MAI-1025-1.1; PTP-MAI-2025-1.1 |
| Service excellence | PTP-CEX-1010-1.1-1 |
| Learning and development | PTP-PDV-2007-1.1; PTP-PDV-4007-1.1 |
| People development | PTP-PDV-3009-1.1 |
| Staff performance | PTP-BIN-3073-1.1; PTP-BIN-4073-1.1 |
| Continuous improvement | PTP-BIN-2034-1.1; PTP-BIN-3034-1.1 |
| Health/fatigue risk | PTP-WSH-1047-1.1; PTP-WSH-2047-1.1; PTP-WSH-3047-1.1; PTP-WSH-4047-1.1 |
| Workplace first aid | PTP-WSH-1007-1.1; PTP-WSH-2007-1.1; PTP-WSH-3007-1.1 |
| Safety culture | PTP-WSH-2034-1.1; PTP-WSH-3034-1.1 |
| Fire prevention/fighting | PTP-ICM-1018-1.1; PTP-ICM-2018-1.1 |
| Accident investigation | PTP-WSH-2023-1.1; PTP-WSH-3023-1.1; PTP-WSH-4023-1.1 |
| Traffic safety | PTP-WSH-1050-1.1; PTP-WSH-2050-1.1; PTP-WSH-3050-1.1 |
| Workplace/facility safety | PTP-WSH-2048-1.1; PTP-WSH-3048-1.1 |
| EV/hybrid batteries | PTP-EVH-1001-1.1 |
| EV/hybrid charging | PTP-EVH-1002-1.1 |
| EV/hybrid maintenance | PTP-EVH-1003-1.1 |