Onboarding and common communication
Explain company norms and Singapore’s multicultural social context in structured onboarding and an accessible handbook. Pair new foreign employees with local buddies. Support English as the common working language through training, practice and reminders in mixed-group settings, enabling communication across ethnicities with colleagues and customers.
Interaction, inclusion and accountability
Organise shared activities such as CSR and cross-cultural learning; encourage external professional/community interaction. Monitor inclusion across age, race, gender, religion, marital status and disability, and use surveys/exit interviews to improve initiatives. Appoint a OneWorkplace.sg representative to coordinate. The kit identifies TAFEP and NIC resources; named historical funding links should be checked for current availability.