Why the workgroup was formed
TWG-HC was established in February 2025 to address AI-driven job changes, an ageing workforce and evolving expectations. Its September 2026 report sets out five recommendations across three connected priorities, linking business transformation with better employee opportunities.
Five recommendations
The official report and infographic below contain the complete recommendations.
| Priority | Recommendation | Actions |
|---|---|---|
| Opportunities | 1. Make opportunities visible | Singapore Opportunity Index helps workers identify growth opportunities and employers assess improvement. |
| Transform work and grow people | 2. Put people capability into strategy | JRCoE real-world job redesign showcases and an ongoing SME pilot for flexible strategic HR expertise. |
| Transform work and grow people | 3. People-centred AI | PATH supports fair opportunity and sustainable jobs. WDG(JR+) AI Starter Kits combine consultancy, training and funding; IHRP-accredited fluency courses and badges build capability; AI-Ready SG HR playbook is planned for Q1 2027; refreshed HR Jobs Transformation Map for H1 2027. |
| Develop HR and people leaders | 4. Professionalise HR | Organisations over 200 staff should have at least one suitable IHRP-CP or higher professional; see the separate implementation guide for the 2028 start. |
| Develop HR and people leaders | 5. Develop leaders | IHRP competencies, role badges and continuing development; a pinnacle people-leader programme planned for H1 2027. |
Partners and historical resources
Resources include HCLI, IHRP, NTUC, SHRI, SNEF and OurWorkforce by SWDA. Historical HR Industry Transformation Plan, advisory panel and manpower plan are linked separately from the new recommendations. Planned 2027 resources should not be described as already available.
Related topics and services
Documents and references
- Singapore Opportunity Index (SOI) ↗ Reference
- Job Redesign Centre of Excellence (JRCoE) ↗ Reference
- ongoing pilot ↗ Reference
- Workforce Development Grant (Job Redesign+) (WDG(JR+)) ↗ Government source
- SWDA Workforce Transformation interest form ↗ Government source
- AI Fluency Skills Badges ↗ Reference
- the course directory on OurWorkforce by SWDA ↗ Government source
- IHRP's website ↗ Reference
- HR Jobs Transformation Map ↗ Government source
- body of competencies ↗ Reference
- pinnacle people leaders programme ↗ Reference
- Read article → · TWG-HC report ↗ PDF
- Read article → · TWG-HC infographic ↗ PDF
- Human Capital Leadership Institute ↗ Reference
- Institute for Human Resource Professionals ↗ Reference
- National Trades Union Congress ↗ Reference
- Singapore Human Resources Institute ↗ Reference
- Singapore National Employers Federation ↗ Reference
- OurWorkforce by Skills and Workforce Development Agency (SWDA) ↗ Government source
- Read article → · HR Industry Transformation Plan (HR ITP) ↗ PDF
- Read article → · HR Industry Transformation Advisory Panel (HRTAP) ↗ PDF
- Read article → · HR Industry Manpower Plan ↗ PDF