Values, diversity and daily relationships
The July 2018 bulletin recommends making respect, harmony and teamwork explicit corporate values. Recognise employees who demonstrate these behaviours. Arrange bonding activities and cultural learning journeys so colleagues can ask questions and better understand different practices.
Feedback before tensions escalate
Provide channels that employees are comfortable using, take feedback seriously and adopt grievance-handling procedures. An open everyday culture builds the trust needed when a crisis puts workplace relationships under pressure.